What is our approach?

We are here to support YOU! We are client-centered and work collaboratively, with you, to create the life you have envisioned for yourself. We are open, flexible, empathic, and genuinely want to help.

What makes our clinic unique?

Most importantly, there is no power imbalance. We do not have all of the answers, we are all human and we want to connect with you on that basic level. We are trained professionals, and we are a support person who will be able to make you feel comfortable and like you are talking to a friend. We really stress the importance of “learning from each other” and moving away from the idea that the professionals and here to tell you what to do.

Is DBT only for those who struggle with Borderline Personality Disorder?

DBT is a treatment model that was created to help those who struggle with Borderline Personality Disorder. DBT teaches you skills that can help anyone in all areas of your life: how to negotiate, how to get along well with other people, how to find a balance, and how to manage when things get overwhelming. DBT skills are universal and can be applied to so many different situations that we all experience whether we are struggling with BPD, Anxiety, Depression, or are simply looking to improve our lives.

Is online therapy effective?

Let’s face it- in today’s day and age, most of us are so busy going from one thing to another and we don’t always have time to attend appointments in-person. By having the program available fully online, you are able to access the skills at your own pace and at a time that works for you. You can access the program from home, work, school, or anywhere that you have access to the internet. We want to make treatment available to everyone, and by having the program online, it removes a lot of those barriers.

Online treatment involves a big commitment! There is a time commitment to participating on a weekly or bi-weekly basis and it also requires you to motivate yourself to log-in and complete each session.

Online therapy is effective and can be helpful. We created a program that we would participate in ourselves. We know the skills work and the effectiveness is demonstrated in our patient’s progress.

Will there be home practice in this program?

Absolutely! When we learn any new skill, the most important part is to practice it. We want to make sure that the skill sticks in your mind and that you feel confident using it in your everyday life. We will be asking you to use the different skills throughout your week, and also engage in a lot of reflection and self awareness practices.

What if I need more individualized support?

We are here to support you and your needs. Please contact us to schedule an individual treatment session- we will spend part of the session completing an assessment and developing goals. We want to make sure you are heard and that we create a plan together!

What if I’m not sure what I need?

There is so much information out there and a million different programs – it can get so confusing! Please contact us to discuss which treatment options would be the best for you. We will schedule you in for an assessment and ensure that we are finding a program that is the best fit for you.

How does confidentiality work?

All of the information you provide us with is 100% confidential. We will not share any of your personal information no matter the situation. All information provided to us during your registration process will be securely stored within our system.

How does payment work?

Most extended health care plans will cover the cost of treatment. Please make sure to check with your insurance provider to determine coverage eligibility.

Payment can be completed online through our website- please follow the directions as posted. Other payment methods available are: e-transfer, cheque, cash, or credit card. Some options are only available for in-person appointments.

Cancellation Policy

We know things come up and sometimes we get sick. Please provide us with 24 hours notice to cancel or change an appointment. We have a waiting list and want to make sure we are given enough notice so someone else can be seen in your time spot.

If an appointment is cancelled within the 24 hour window, you may be charged for the appointment. Please contact our office directly.